We will always endeavour to dispatch your order within 24 hours. Orders placed over a weekend or Bank Holiday will be despatched the next working day.
Delivery is currently despatched via Royal Mail or Parcelforce and this will be tracked, signed and delivery charges are shown for all mainland UK deliveries.
Prices for all orders sent 1st class is £6.00
Prices for 2nd Class delivery tracked & signed are based on order subtotal:
Orders with a value between £0.99 to £4.99 = £3.50
Orders with a value between £5.00 to £50 = £4.85
All orders with a value over £80.00 will qualify for free shipping sent 2nd class tracked and singed for all UK orders
Next Day delivery is available through Royal Mail which can be selected at the checkout at a cost of £10. Orders need to be placed before 12pm to be guaranteed to arrive next day. Orders over £50 for next day will also cost £10. Orders placed over a weekend or Bank Holiday using next day will be despatched the next working day. Please note we cannot be responsible for Royal Mail delays, special delivery to Jersey and Isle of Man is guaranteed delivery by 5.30pm within two working days.
Some larger items may be subject to extra delivery costs due to their size.
These items will have the charges detailed in the description of the products and will calculate in the shipping costs at checkout.
Unfortunately we are unable to advise Royal Mail to leave parcels in specified locations but we will provide you with the tracking details received from Royal Mail.
If you require any other service please contact us either through the contact form or email firstname.lastname@example.org prior to placing your order
We are happy to arrange alternative delivery if required and we can arrange shipping to other countries, please contact us to discuss.
(All Jellycat & Grimm’s products are not deliverable outside the UK)
If you have any questions regarding deliveries please don't hesitate to get in touch.